Support

Clear routes for access, safety, and correction.

Support is part of the learning system, not an afterthought.

Active learners

Use the support route in the learner workspace for access needs, technical issues, learning questions, complaints, withdrawal, and correction requests.

Safety

Safety and privacy signals receive an accountable review route, an event record, a containment action, and a learner communication path when required.

Public site

These pages contain no live intake, analytics form, account creation, or learner record collection.

Human accountability

Automation routes the work. People own the decision.

Safety incidents, accessibility exceptions, assessment appeals, credential decisions, policy changes, and external claims retain human authorization.

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